Server crashing few times a day with no crashstack log

[snipertony247]

weird i dont use that plugin so

 

[Michidu]

Safezones is not very stable now anyway..

 

[Ronniek09]

3 plugins that arent working 100% and could be causing your crashing are:
Safezones
Mute
TribeMOTD

Mute and TribeMOTD continuously crashed my server, once I removed it, I have had zero crashes. If crashes still persist, I would look into your mods next.

 

[ApexGeorge]

Kane, try and remove S+ their has been a bug with it lately and it has been crashing servers on launch

 

[Whatzitooya]

Try looking in the Event Viewer under Windows Logs --> Application

If the server crashes, you will see some details there. As to whether they are helpful or not is a different issue.

Recently, we've had a lot of server crashes with no crash stack or any form of dialog. The event viewer points to ntddll.dll but Google doesn't bring up any results with solutions relevant to Ark servers.

Note: I don't know whether these crashes are related to the plugins or not but I thought I'd add it here.

 

[Tobias]

I've identified one issue in Cross Server Chat that was introduced with 2.0 and would cause the server to crash. It should be fixed in 2.02.

 

[JesterSuave]

The only thing you and I have in common is S+ and some of the plugins. Normally if a crash is caused by a plugin it drops a fatal error crashstack so I'm looking more towards something with S+.

I am also having very frequent crash issues.

 

[Foppa]

Me too. I having troubles with several of my servers that have started to crash. But it is something OS related (i think). Because the only issue I found is in the Windows Event log where it says:

Faulting application name: ShooterGameServer.exe, version: 4.5.1.0, time stamp: 0x5a89d462
Faulting module name: DNSAPI.dll, version: 10.0.14393.1770, time stamp: 0x59bf2f09
Exception code: 0xc00000fd
Fault offset: 0x0000000000011741
Faulting process id: 0x1d00
Faulting application start time: 0x01d3aca717a39c07
Faulting application path: C:\Servers\ARK\The Island\ShooterGame\Binaries\Win64\ShooterGameServer.exe
Faulting module path: C:\Windows\SYSTEM32\DNSAPI.dll
Report Id: 0d96a272-efbc-44f8-b361-558bf09073a7
Faulting package full name:
Faulting package-relative application ID:

 

[Foppa]

@snipertony247
If you have a Windows server. The crash files can be moved to another directory by windows. Try to look under C:\ProgramData\Microsoft\Windows\WER\ReportQueue

It should look something like this:


View attachment 225


And further in you can find the logs/dumpfiles:
View attachment 226

 

[Kane]

I am unable to locate these crash reports. I run through a hosted server. Is there a location within the Ark files that contain any crash logs outside of the LOGS directory?

 

[Foppa]

I am unable to locate these crash reports. I run through a hosted server. Is there a location within the Ark files that contain any crash logs outside of the LOGS directory?

Ah so you have hosting provider? Then you maybe need to ask them to locate this directory...

/Foppa

 

[Michidu]

It seems like killfeed might cause crashes without log.

 

[OwnProx]

Switched to solved and killfeed is now in a stable state btw.