Fatal error Ark Shop Cluster Server

[Nameless]

I'm using the original cluster configuration from when the cluster servers first came out 1 server running 5 maps I believe this error is being caused by the message response after buying something from the shop.

What I've tried so far
If i run 1 map everything seems to work fine. If I start up a second map and transfer to it and buy something I get the Fatal error. If I restart the crashed server and transfer back to the first map everything works fine.

Servers start up fine no errors /kit /shop etc. work fine

Spoiler

Fatal error!

VERSION: 278.54
KERNELBASE.dll!UnknownFunction (0x00007ffd784692fc) + 0 bytes [UnknownFile:0]
VCRUNTIME140.dll!UnknownFunction (0x00007ffd6abd4462) + 0 bytes [UnknownFile:0]
ArkShop.dll!UnknownFunction (0x00007ffd5eb50201) + 0 bytes [UnknownFile:0]
ArkShop.dll!UnknownFunction (0x00007ffd5eb5be8b) + 0 bytes [UnknownFile:0]
ArkShop.dll!UnknownFunction (0x00007ffd5eb50cd2) + 0 bytes [UnknownFile:0]
ArkShop.dll!UnknownFunction (0x00007ffd5ebf61cc) + 0 bytes [UnknownFile:0]
ArkShop.dll!UnknownFunction (0x00007ffd5ebf6471) + 0 bytes [UnknownFile:0]
VERSION.dll!UnknownFunction (0x00007ffd6ac9a2da) + 0 bytes [UnknownFile:0]
VERSION.dll!UnknownFunction (0x00007ffd6aca648d) + 0 bytes [UnknownFile:0]
ShooterGameServer.exe!AShooterPlayerController::execServerSendChatMessage() (0x00007ff7a84b4ec6) + 342 bytes [d:\build\projects\shootergame\source\shootergame\classes\shooterplayercontroller.h:88]
ShooterGameServer.exe!UFunction::Invoke() (0x00007ff7a88266bf) + 6 bytes [d:\build\engine\source\runtime\coreuobject\private\uobject\class.cpp:3801]
ShooterGameServer.exe!UObject:rocessEvent() (0x00007ff7a886715c) + 0 bytes [d:\build\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:931]
ShooterGameServer.exe!AActor:rocessEvent() (0x00007ff7a8cd2e42) + 0 bytes [d:\build\engine\source\runtime\engine\private\actor.cpp:623]
ShooterGameServer.exe!FObjectReplicator::ReceivedBunch_WrappedNet() (0x00007ff7a8d6477d) + 0 bytes [d:\build\engine\source\runtime\engine\private\datareplication.cpp:989]
ShooterGameServer.exe!UActorChannel:rocessBunch() (0x00007ff7a8d5f252) + 0 bytes [d:\build\engine\source\runtime\engine\private\datachannel.cpp:1763]
ShooterGameServer.exe!UChannel::ReceivedNextBunch() (0x00007ff7a8d5ba08) + 21 bytes [d:\build\engine\source\runtime\engine\private\datachannel.cpp:533]
ShooterGameServer.exe!UChannel::ReceivedRawBunch() (0x00007ff7a8d5b5cb) + 0 bytes [d:\build\engine\source\runtime\engine\private\datachannel.cpp:330]
ShooterGameServer.exe!UNetConnection::ReceivedPacket() (0x00007ff7a8e5f4bd) + 0 bytes [d:\build\engine\source\runtime\engine\private\netconnection.cpp:1158]
ShooterGameServer.exe!UNetConnection::ReceivedRawPacket() (0x00007ff7a8e5e3a3) + 0 bytes [d:\build\engine\source\runtime\engine\private\netconnection.cpp:620]
ShooterGameServer.exe!UIpNetDriver::TickDispatch() (0x00007ff7a8c9cbc4) + 24 bytes [d:\build\engine\source\runtime\online\onlinesubsystemutils\private\ipnetdriver.cpp:454]
ShooterGameServer.exe!TBaseUObjectMethodDelegateInstance_OneParam<APrimalCharacter,void,float>::ExecuteIfSafe() (0x00007ff7a7c601f7) + 0 bytes [d:\build\engine\source\runtime\core\publicwf\delegates\delegateinstancesimpl.inl:532]
ShooterGameServer.exe!TBaseMulticastDelegate_OneParam<void,float>::Broadcast() (0x00007ff7a8e45089) + 14 bytes [d:\build\engine\source\runtime\core\public\delegates\delegatesignatureimpl.inl:1784]
ShooterGameServer.exe!UWorld::Tick() (0x00007ff7a8e39d53) + 0 bytes [d:\build\engine\source\runtime\engine\private\leveltick.cpp:1095]
ShooterGameServer.exe!UGameEngine::Tick() (0x00007ff7a8d9804f) + 0 bytes [d:\build\engine\source\runtime\engine\private\gameengine.cpp:1170]
ShooterGameServer.exe!FEngineLoop::Tick() (0x00007ff7a7b68edc) + 0 bytes [d:\build\engine\source\runtime\launch\private\launchengineloop.cpp:2421]
ShooterGameServer.exe!GuardedMain() (0x00007ff7a7b6484c) + 0 bytes [d:\build\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGameServer.exe!GuardedMainWrapper() (0x00007ff7a7b69f2a) + 5 bytes [d:\build\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGameServer.exe!WinMain() (0x00007ff7a7b6a060) + 8 bytes [d:\build\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]
ShooterGameServer.exe!__tmainCRTStartup() (0x00007ff7a9d798f1) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ffd7a4813d2) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffd7afb54f4) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffd7afb54f4) + 0 bytes [UnknownFile:0]

 

[Michidu]

Upload your config.

 

[Nameless]

Here you go

 

[Michidu]

So it only happens if you start another server using the same server files? Can you also upload the .dmp crash file?

 

[Nameless]

What I've tried so far
If i run 1 map everything seems to work fine. If I start up a second map and transfer to it and buy something I get the Fatal error. If I restart the crashed server and transfer back to the first map everything works fine.

So what ever server you login to first works it only crashes if you transfer and try to buy something after.

Seems like the response chat message does not know what server you are on or something and throws an exception.. well thats my theory anyway

 

[Michidu]

Not this file, you can find dumps in \ShooterGame\Saved\Logs.

 

[Nameless]

these are from testing on the sandbox cluster

 

[Nameless]

any progress so far Michidu ?

 

[Michidu]

It's related to the logs, will be fixed in the next version.

 

[Nameless]

So it didn't know what log to write to correct ? When is the next version ? my players are sad lmao

 

[Michidu]

So it didn't know what log to write to correct ? When is the next version ? my players are sad lmao

No, it's because 2 servers tries to use same files.

 

[Nameless]

Thats odd never had this issue with the old version I hope it's an easy fix for you. When do you think you will be able to roll out the next version?

 

[Michidu]

Thats odd never had this issue with the old version I hope it's an easy fix for you. When do you think you will be able to roll out the next version?

Tomorrow possibly.