Random Server Crash

[JesterSuave]

@Foppa
Ragnarok and Aberration

 

[Foppa]

@Foppa
Ragnarok and Aberration

@JesterSuave Yeah my Ragnarok is the one that crashes more often.

 

[Foppa]

UPDATE: @JesterSuave After I disabled Raw Sockets & Net Threading the server keeps alive but the KERNELBASE.dll, DNSAPI.dll, and mswsock.dll are still crashing but the only effect is that the player gets thrown out from the server. But no server crash at least.

Regards
Foppa

 

[Foppa]

UPDATE: It didn't help. The server crashed two times in a row under an hour today.
The problem still exists. and I am clueless. going to try re-install ark server. try disabling mods on a test server to see if the server crash.
/Foppa

 

[Kane]

I get the crash on ragnarok, island and aberration. Bout the same amount on each, just random times.

 

[Foppa]

I get the crash on ragnarok, island and aberration. Bout the same amount on each, just random times.

Do you get any crashstacks?

Regards
Foppa

 

[Kane]

Do you get any crashstacks?

Regards
Foppa

No crash stacks, I run through a host. Best host has been able to find is this:

"
I have spent the last 2 hours looking at your ark crash file line by line and the only thing that I can find at all is "isolation - code c0000005".
It can mean a lot of things. Anything from an application incorrectly using c++ runtimes, drivers, almost anything really. The basic meaning is that an application was attempting to read from the memory when the memory already let it go. This is common if an application has bugs, or something is causing it to read and write ram unintentionally at the wrong time.
One the last things that your server was doing was something with the API plugins. I'll have to do more research to see if I can pinpoint something more solid. I checked other server's and your servers are the only ones on that whole machine that is crashing. "

Kane

 

[Foppa]

No crash stacks, I run through a host. Best host has been able to find is this:

"
I have spent the last 2 hours looking at your ark crash file line by line and the only thing that I can find at all is "isolation - code c0000005".
It can mean a lot of things. Anything from an application incorrectly using c++ runtimes, drivers, almost anything really. The basic meaning is that an application was attempting to read from the memory when the memory already let it go. This is common if an application has bugs, or something is causing it to read and write ram unintentionally at the wrong time.
One the last things that your server was doing was something with the API plugins. I'll have to do more research to see if I can pinpoint something more solid. I checked other server's and your servers are the only ones on that whole machine that is crashing. "

Kane

Yes, that's the same issue I have. And my conclusion is that have to be something with ark that causing the crashes.

 

[Michidu]

You can try to remove API for a while just to make sure. Probably, removing it for a ~day shouldn't be a big problem.

 

[Nameless]

Are you using plugins like Ark shop? If you are and the plugin you are using has a sqlite database verify that you don't have duplicate player id's

hope this helps

 

[OwnProx]

surely mich made steam id a unique identifier.

 

[Nameless]

surely mich made steam id a unique identifier.

I only mentioned this because I've seen duplicate steam id's in my ark shop database in the past and my server would crash everytime the duplicate id would receive points

easy way to check is:

Simple sql query to check for duplicate steam id's in the arkshop.db:

select steamid, count(*) as c from players group by steamid having c > 1;

Does not hurt the check and rule out.

 

[Foppa]

Are you using plugins like Ark shop? If you are and the plugin you are using has a sqlite database verify that you don't have duplicate player id's

hope this helps

I have ArkShop but I don't use the rewarding system. Only use it as a Starting Kit. So it is quite limited with features.

/Foppa

 

[Nameless]

I have ArkShop but I don't use the rewarding system. Only use it as a Starting Kit. So it is quite limited with features.

/Foppa

Just to be thurough download and install DB Browser for SQLite this is free open the ArkShop.db file click on Execute SQL and copy paste the following SQL query:

select steamid, count(*) as c from players group by steamid having c > 1;

If you do not have any duplicate SteamID's this will return 0

Let me know when your done

 

[Foppa]

Yeah, no problem. I have already checked that. I have zero duplicates.

/Foppa

 

[Nameless]

Yeah, no problem. I have already checked that. I have zero duplicates.

/Foppa

Good that rules that out and I imagine you have logged in your self and tried getting a kit from your shop already. Is this a cluster server?

 

[Foppa]

Good that rules that out and I imagine you have logged in your self and tried getting a kit from your shop already. Is this a cluster server?

Well, Ofc! . 6 Server 2 Clusters! I have no problems with any features. But for some weird reason, the server hasn't crashed for 3 days now.

/Foppa

 

[Kane]

I run a cluster where the db file is shares amongst all three. Should be near impossible to have duplicate steam id's. unfortunately I cant see the db file as im running through a host who set up the db for me on the backend, but i cannot see it. I often wonder if it's crashing at a point distribution point, however, it's crashed with just myself on it before, and I know ive received points. Luckily today i havent seen a crash <knock> on wood, but yesterday was several. I'm inclined to believe it's Ark related not API related, but am unable to find the solution.

Kane

 

[JesterSuave]

@Foppa I haven't had a crash in a while either. Haven't really changed anything.

 

[Kane]

So the random crashing continues. However im starting to focus on one aspect of the crashing which seems really odd to me. The server stops, dumps everyone, and seems stuck. Before i would stop the server and restart it, but what i found is that it is really restarting itself. As far as i understand, there is no mechanic for the server to restart itself. Do any of the APIs have a restart function that could be triggering a restart, cause im not sure that can be embedded within a mod itself. Restart is an RCON based possibility which APIs do have control of.