Bug with host

[Ayrton09_arg]

hello, i have one server with ark api and some plugins and i dont have any problem, but i just bougth a server recently from the same host but for some reason when i put latest ark api clean instalation without plugins, the server not starting.

my panel look like this:

Status:Running (pid 0)

logs:
[2020-04-25 20:06:35] [AppID 346110] CAPIJobStoreUserStats::BInit() - no stats found, aborting

Loaded 0 apps from install folder "C:\TCAFiles\Users\ayrtona\38743\ShooterGame\Binaries\Win64\steamapps\appmanifest_*.acf".

 

[Ayrton09_arg]

and if i remove ark api the server starts normally